현대해상 1.3.2

[Service Information]

You can conveniently access various services related to your Hyundai Insurance policy contract, compensation, and loans through your smartphone.

You can safely and conveniently conduct financial transactions using various authentication methods.

[Available Services]

1. Contract
   • Personal information modification, change of mailing address
   • Contract inquiry, changes to long-term/automobile insurance, contract management, payment/refund, electronic signature for contract conclusion
   • Changes to long-term insurance policyholder/beneficiary, changes to automobile insurance collateral/addendum, changes to automobile insurance driver range/age, confirmation/change of vehicle registration number
2. Compensation
   • Claim for medical injury insurance
   • Claim for group insurance
   • Claim for general insurance property/damage liability
   • Claim for mobile phone damage insurance
   • Compensation processing status inquiry
3. Loans
   • Application for insurance contract loan, repayment of insurance contract loan, change of interest payment account
   • Collateral loans (apartment collateral loans, housing collateral loans, officetel collateral loans, etc.) guidance and repayment/transaction history inquiry
4. Product Information
   • Automobile/driver, health/children, sick/disability cost, fire/property, pension/savings
   • My Insurance Condition Check (coverage analysis)
   • Direct/phone enrollment products
5. Smart Issuance Center
   • Issuance of certificates
   • Required documents for insurance claims
   • Required documents for business processing
6. Authentication Center
   • Hyundai authentication certificate
   • Face authentication
   • Financial authentication certificate
   • Joint authentication certificate
7. Customer Support Center

[Service Inquiries]

Hyundai Insurance Customer Service: 1588-5656

* Operating hours: Weekdays 09:00-18:00

[Access Permission Information]

We provide information on the access permissions required to use our services.

Required Permissions:

• Phone: In-app phone connection, push notification delivery, information retrieval for traceability during financial transactions
• Storage Space: Login/transfer of authentication certificates, etc.

Optional Permissions:

• Camera, Photos: Taking and importing photos for automobile insurance add-ons (ecometer/black box), insurance claim/document submission
• Location Information: Use of device location when using branch search function

* You can still use the Hyundai Insurance app without granting optional permissions.

[Supported Devices and Usage Information]

Please use devices that support Android 6.0 or higher versions for smooth service usage.