淘特商家版 11.2.1

淘特商家版: Reduction of Service Fees for New Merchants, Quickly Access a Market of Over 100 Million Users

Launched by Alibaba, the mobile shop management platform for 淘特 offers merchants a convenient means to monitor their business operations. Users can access store performance data, receive important notifications, and manage customer information from anywhere.

Feature Overview

• Reduction of Service Fees for New Merchants: New stores within specified categories benefit from waived service fees and a 50% reduction in the category deposit, along with a promotional voucher valued at 300 RMB.
• Business Assistant: Access all relevant data at your fingertips, including store performance metrics, product traffic and sales data, as well as marketing and service statistics.
• Opportunities for Trending Products: Gain insights into a wealth of popular product opportunities to enhance selection efficiency and attract free traffic.
• Notifications: Respond to customer inquiries seamlessly and handle important information related to transactions, logistics, and refunds in real time.
• Order Management: Follow up on pending orders and after-sales issues quickly and efficiently.
• Growth Classes: Comprehensive collection of operational knowledge for 淘特 merchants is available for easy browsing and learning to support sustainable store growth.

Feedback and Suggestions

If you encounter any issues while using the platform, we welcome your valuable feedback and suggestions!

• Official WeChat: Search and follow the public account “淘特商家成长”
• Online Support: Navigate to 淘特商家版 > My > Help and Feedback > Online Customer Service

Your input is essential as we strive for continuous improvement. Thank you for your support!