sina سينا 6.0.16

Meet the doctor via video call in 3 easy steps:

1. Choose from over 1000 doctors in 11 medical specialties.
2. Benefit from more than 18,000 genuine reviews to help you select the right doctor.
3. At the appointment time, find the doctor ready to speak with you via video call on the application.

How can I communicate with the doctor after the video call?

After the video call, there will be an ongoing text chat with the doctor that allows you to follow up post-appointment. You can send any questions, images, test results, etc., and the doctor will respond accordingly.

How can I pay for the appointment?

1. Credit card (both inside and outside Egypt).
2. Cash collection at your doorstep through our representative.
3. Vodafone Cash.
4. Fawry (coming soon).

Will I receive reminders about the appointment?

1. You will receive a reminder at the start of the day.
2. Another reminder will be sent an hour before the appointment.
3. You will be notified when the doctor joins the appointment.

If you need assistance or encounter any issues:

1. Our support team is available at all times within the application.
2. If there is an internet issue, the doctor will continue the appointment via a phone call.
3. If you didn't benefit from the appointment, we will refund you 100% of the payment.

CONTACT US:

1. Chat support inside the application
2. Instagram: @sina_app
3. Facebook: @sina_app
4. Email: [email protected]
5. Whatsapp: +201000604550